Together with his team, the « sensemaker » manager will intentionally try to make sense of the exceptional situation. To transform the crisis into an opportunity for growth, he differentiates 3 dimensions of sense. These are:
– A feeling: what did we feel?
– A meaning: what does it mean for us?
– A direction: where do we go from here?
In the « sensemaker managers » workshops that I lead, we learn to consider each person’s past experiences as a means of building a common future; to collect the threads of each individual story and weave them together to deliver the kind of performance that the current situation requires.
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